Facebook is one of the most popular, most used, and a very productive social networking platform. Being a heavily used app, it is essential that it keeps functioning smoothly. But recently, under certain circumstances, Facebook keeps crashing and the users are unable to use it properly.
If you can relate to the above instance and your Facebook app is crashing or freezing frequently, this post is specifically written to help you. Here, I will tell you about the 6 best methods to fix Facebook App not working issue. You can use these fixes to resolve the issue whenever you are facing issues with FB.
- 1 Why Facebook Keeps Crashing or Freezing?
- 2 6 Methods to Fix Facebook Keeps Crashing Issue
- 3 Final Verdict
Why Facebook Keeps Crashing or Freezing?
Facebook is one of the biggest social networks on the web. It has crossed over 2.75 billion monthly active users. Recently, a lot of Facebook users are complaining that the Facebook app has been crashing a lot. They have faced issues while using Facebook across multiple devices. The freezing or crashing issue can occur due to a number of reasons.
We can divide the causes into two main categories-
- Problems at Facebook’s end.
- Problems at your end.
When the cause lies at Facebook’s end, you can’t do much instead of waiting until they resolve the issue, and the server gets back to running smoothly. But, if the causes lie at your end, you can use the working fixes to solve the problem. Before moving to the fixes, you should first check if Facebook is down.
Facebook Keeps Crashing? Check if Facebook is Down
Facebook is a network with a massive user-base. So, it is common for the servers to crash due to overload, and thus the Facebook keeps crashing issue occurs. The first thing you should do when you are facing issues with the Facebook app is to check if it is down right now. To do that, you can visit the following websites:
These websites can help you to find if Facebook is down or working. You can also go to Twitter or other social media apps, and check if #FacebookDown or a similar hashtag is trending. Once confirmed that Facebook is down, you can stay calm, and wait for Facebook to solve the problem.
However, if Facebook is fine, you should quickly move to the fixes available below.
6 Methods to Fix Facebook Keeps Crashing Issue
As I have mentioned that Facebook can crash or freeze due to a number of causes. If the cause lies at your end, it could be anything like an outdated app version, unstable internet connection, outdated OS, or anything else. So, it is essential that you eliminate the underlying cause in order to get rid of the trouble.
Here are the 6 best methods that you can use to solve the Facebook app crashing, freezing, or not working issue. You can try them to solve any problems that you are currently having with Facebook.
1. Update the Facebook App
Updates are provided to eliminate bugs and fix existing issues. So, the first and best solution you can use to fix the Facebook app not working problem is to update the app. To do that, follow the simple steps mentioned below:
- Go to Play Store or App Store.
- Enter Facebook in the search bar.
- Tap on Facebook from the results.
- See if there is an update available.
- If it is, tap on ‘Update.’
- Wait for the update to install.
Note: Make sure you enable the ‘Auto-update’ feature for Facebook to avoid similar problems.
That’s it. If there isn’t an update available, you can uninstall the Facebook app, and re-install it after a few minutes.
2. Check or Switch Internet Connection
The Facebook app needs a stable and fast internet connection. When your internet is not working properly, you may experience issues with the Facebook app. So, check if your internet is working fine or not. To do that, you can try using other apps like YouTube, Instagram, or Snapchat.
You can also try switching your internet connection from WiFi to Mobile Data and vice-versa. If you have a poor internet connection, you can try using the FB Lite application. It will work fine even on a slower connection.
3. Free up Space on your Device
When you use Facebook, it automatically keeps saving data on your device in the form of a cache. So, when you are low on your device storage, the Facebook app may crash or stop working properly. Check if you have at least 1.5-2 GB of free storage on your device. If not, delete unnecessary stuff to free up some space.
You can also clear the Facebook cache to free up space. To do that, go to Settings-> Apps-> Manage Apps-> Facebook-> Clear Cache & Clear Data. This is a very accurate method for many users.
4. Update OS Version
The outdated OS (Operating System) version may also cause Facebook to keep crash frequently. So, it is advisable that you install the available OS updates when you are facing this error. Follow the below guides to update OS to the latest version-
- Open the Settings app.
- Tap on General.
- Tap on Software Update.
Note: Make sure you are on a WiFi network.
- Go to Settings.
- Tap on About.
- Tap on Software Update/Check for updates.
That’s it. After updating the OS, restart your device, and try using Facebook. Now see if the issue is gone.
5. Uninstall Recently Installed Apps
If the Facebook keeps crashing issue has appeared only after you have installed certain apps on your smartphone, you can try uninstalling them to resolve it. Find any apps that you have installed recently and uninstall them.
After that, see if it solved the problem.
6. Send Crash Report to Google
If even after all the efforts, Facebook is still crashing on your device, then you should try seeking help from Google. When you see the “Facebook has crashed” prompt on your screen, tap on ‘Send Report’ and then tap on ‘Submit.’ This will send the report to Google, and eventually to Facebook, so they can work on fixing things.
Once they’ll fix it, you will receive an app update. Just install it and your problem will be solved. That’s it.
Facebook keeps crashing is a very common issue. It can occur due to a number of causes. These are the 6 best methods that you can use to resolve the problem. Make sure you verify that the Facebook servers are not down before trying these.
That’s all for this post. I hope you find it helpful. Feel free to use the comment box to share your opinions about it.