Both AirPods and AirPods Pro are excellent wireless earphones. They usually connect seamlessly with Apple devices and you can even switch between devices automatically. You can almost always expect an uninterrupted experience, but sometimes the AirPods will just refuse to connect. Are your AirPods not connecting as well? Then I am going to help you out.
This article contains fixes for connection issues between the Airpods and other Apple devices such as the Macs and the iPhones. These fixes are going to work on the AirPods Pro as well. With that out of the way, let’s get started.
7 Ways to Fix AirPods Not Connecting Problem
A lot of people around the world have had this issue and most of them have been able to fix this issue without taking a trip to the nearest Genius Bar.
1. Check the Bluetooth Settings
The first thing you have to do is check whether the Bluetooth is turned on on your iOS or macOS devices. It might seem like a simple thing but a lot of people overlook this simple fix.
On iPhones, iPads, and iPods,
- Open the Control Center.
- Check whether the Bluetooth is turned on or not.
On Mac, if you see a grey Bluetooth icon instead of a black icon on the menu bar, the Bluetooth is off. To turn it on,
- Click on the Apple menu and select System preferences.
- Select Bluetooth and turn Bluetooth on.
2. Check Compatibility
If you are wondering why your brand new AirPods are not connecting with your older iPhone, then it may be a compatibility issue. You are going to have to update them to use your AirPods if you have older versions of iOS or macOS.
- If you have AirPods Pro, then you need iOS 13.2 or a newer version on your iPhone, iPad, or iPod touch. Your macOS should be 10.15.1 or newer.
- You need at least iOS 12.2 and macOS 10.14.4 to use second-generation AirPods.
- If you have Gen 1 Airpods, you need at least iOS 10 or macOS Sierra.
To check the version of iOS, open up Settings and open General> About. You will be able to see your iOS version. To check out the version of macOS, click on the Apple menu and click About this Mac.
3. Select Airpods as the Audio Streaming Device
The iPhone lets you stream audio to several different devices. If your audio streaming device is not set to the Airpods, then your Airpods will not play any music. This can happen if you have an external wireless speaker or any other Airplay-2 compatible audio device. To set the audio streaming device, follow these steps:
- Open up the Control Center.
- Touch and hold the Music controls.
- Tap the Airplay button and select your AirPods from the list.
4. Place it in the Charging Case
If only one of your Airpods has a proper connection, then you should place them both in the charging case. The charging status light will show you whether the AirPods are charging inside.
5. Set up the Airpods Again
Setting the AirPods up again can help you fix a lot of communication issues with the Airpods. Follow these simple steps:
- Place the Airpods in their case and close the lid for 15 seconds.
- Open the lid and press and hold the Setup button for 10 seconds and the status LED should flash white.
- Hold the case next to your iPhone and the Airpods will get connected.
- Follow the on-screen instructions to set up your Airpods again.
6. Reset the Airpods
This is the last thing you can do if your AirPods are not connecting. The process is very simple and all you have to do is follow these steps:
- Place the AirPods inside the case and close the lid for 30 seconds, then open the lid.
- Open up Settings on your device and open Bluetooth.
- Tap the (i) icon next to the AirPods, tap Forget this device and confirm. If you do not see your AirPods, move on to the next step.
- Press and hold the Setup button for 15 seconds until the status LED flashes Amber color.
- After that, place the case next to your device and follow the onscreen instructions.
7. Genius Bar
If all of the steps above did not work, then visiting the Genius Bar maybe your best option. A technician should take a look at your AirPods and this is not something that you can fix.
These are the things that you can do if the AirPods are not connecting to your iPhone, iPad, iPod Touch, or mac. AirPods not connecting can be a very frustrating issue and I am glad that I could help you out. Hopefully, you can now enjoy your music without any interruptions. If you have any doubts, let me know in the comments section.