Snapchat is one of the most famous social platforms. It is widely popular as a photo and video sharing app. With more than 265 million daily active users worldwide it doesn’t need any further introduction. If you are also one of the most enthusiastic users of Snapchat, this page is all for you as we will help you to get your Snapchat streak back.
Snapchat streak is very special for all Snapchat users worldwide. Many of them spend years creating it. But what would happen if one day you didn’t see the streaks on your profile? What if you lose all of them?
Today we are going to help you by answering about how to get your Snapchat streak back. So, scroll ahead as we unfold the ways by which you can easily restore your lost or broken Snapchat streak.
What is Snapchat Streak?
Although it has many users worldwide, many of them are signing up on the platform daily. So, for the new ones connecting first answer about what exactly is Snapchat streak.
Snapchat streak is the most attractive feature of Snapchat. It’s nothing but just a symbol that tells you for how many days you have been exchanging snaps (photos or videos) with each other back and forth. It is also known by the name of Snapstreak or streaks.
You can easily create streaks with your friends on Snapchat just by sharing a picture or video within 24 hours with each other. You will start noticing the streak number beside the name of your friend after 3 days of exchanging snaps.
Why did I lose my Snapchat Streak?
You might have lost it due to one or more possible reasons. So, you must be seeking an answer to this question. Read ahead as we mention some of the possible reasons why you lost your streak with your friend:
1. Didn’t Exchange Snaps
The most common and legitimate reason for losing a snap streak is that either you or your friend didn’t send a picture or video through the platform. As per the rules, if you do not exchange at least one snap with your friend within 24 hours, you and your friend both will end up losing your snap streaks.
Hence do not forget to share a picture or video with your friend and in case your friend forgets, remind them too.
2. Poor Internet Connection
Being a photo or video sharing platform, you need to have a very good and strong internet connection. If you have a poor internet connection, you won’t be able to send snaps to your friends.
If your snap goes undelivered due to any problem you will be notified about it with a message such as ‘Snap wasn’t delivered. You have the option to try again and send the same media again but also make sure you have a good internet connection this time.
3. Hardware Issue
If your snaps are going undelivered despite having a stable and strong internet connection there must be a problem with your hardware or your operating system. To resolve this simply uninstall the application and reinstall it again.
You don’t need to worry while doing so because your streaks are safe and your data won’t get lost. You can access your friend’s list and Snapchat streaks as you log in again into your account.
4. Snapchat Glitch
If you have updated your application sometimes recently then there is a higher probability that you are facing this issue due to a glitch in the application.
You don’t need to worry as we are going to discuss how to get your Snapchat streak back in case you have lost it because of any of the reasons above.
How To Get Snapchat Streak Back?
Snapchat knows that streaks hold a special place in everyone’s heart. It has made provisions by which you can easily restore your Snapchat streak by contacting the support team. You can do this through two different methods, mentioned below.
1. Through The Application
The first method to contact the Snapchat support team is through the mobile application. To do so through the app, follow the steps below:
- Open Snapchat. Go to your profile menu by clicking on Profile Icon.
- Click on the Settings icon on the top right side of your screen.
- Scroll down to reach the Support section. Now click on ‘I Need Help‘.
- Tap on the ‘Contact Us‘ button.
- Check the circle with the option ‘My Snapstreaks disappeared‘.
- A form appears below with your Username and Email already filled. Fill out the other details and click on the ‘Send‘ button.
- Now check your email for a reply and wait for at least 10-15 minutes while they restore your streak.
2. Through Web Portal
The other method by which you can get your streak back is by contacting the Snapchat support team through the website. Follow the underlying steps to do so:
- Click here and you will reach the Snapchat Support webpage.
- Among the popular topics displayed, click on the ‘Snapstreaks‘ option.
- Scroll down and click on the ‘let us know‘ highlighted link.
- Many options would show up. Among them choose ‘My Snapstreaks disappeared‘.
- The blank form appears below.
- Fill every detail out there and then click on the Send button.
Now close the application and launch it again after 10-15 minutes, and you will find that you have got your Snapchat streak back.
Snapstreaks are the best thing about Snapchat. Every user tries and maintains the streaks as far as they can. So, losing them is really painful sometimes. Here we have provided you with trusted and verified ways for getting your Snapchat streak restored. I hope this turned out to be helpful for you. Do share your reviews in the comment section below.