Samsung TV users rarely fall into issues that ruin their user experience. However, there is a common issue known as “my Samsung TV won connect to WiFi” that is widely claimed as the most annoying Samsung TV problem. If you have encountered it, this post will help you solve it.
Here, I will guide you to fix the Samsung TV not connecting to the WiFi error. So, you can get back to binge-watching your favorite movies, shows, and anything else.
About the Issue: Samsung TV Won’t Connect to WiFi
Samsung is an international brand popular for its unique futuristic innovations in the Technology industry. Nowadays, Samsung gets an edge over other brands because of its Smart Television. Smart Television is a revolutionary product, and now you can use your TV as a mobile phone and surf the internet to use sites like YouTube and Netflix.
But sometimes people face a problem where they’re not able to connect the TV with Wi-Fi. This problem is commonly known as the Samsung TV won’t connect to the WiFi issue. If you’re facing the same issue, don’t worry; here we came with the solution.
Today we’re going to talk about the 5 best solutions to resolve this issue. You can go through the complete post to gain enough knowledge, or you can directly dive into the solutions. The choice is yours.
Why does your Samsung TV Do not Connect to WiFi
Before going to the solution, it’s better to understand why your device won’t connect to Wi-Fi. It’ll always be better to understand the cause because it builds clarity and makes problem-solving easier. There can be several reasons for this cause so let’s know them One by One.
1. Virus/Malware
Smart TV supports an internet connection, so there’s a greater chance of automatically downloading a Virus if you surf third-party sites or connect with unknown Wi-Fi networks.
If you use your TV after an extended period, then there’s a chance that the settings get corrupt. So you can reset your device settings to overcome this issue.
2. Domain Name System
A domain name system (DNS) is required to establish a new connection, but sometimes the device failed to configure DNS automatically; thus, it doesn’t allow new connections. To properly install a new connection, you’ve to configure DNS and settings manually.
3. Firmware
If you’re using an older firmware, your TV would be unable to connect through the latest Wi-Fi networks. So you’ve to update your software regularly to avoid any technical issues.
Older versions of Firmware also provide less security, allowing the virus to enter and corrupt the stored files. Hence always make your device Up-to-date.
4. Mac Address Block
Every device has a unique Mac address through which they communicate to connect to a network. But sometimes, Mac addresses get blocked while connecting to a network by the Internet service provider or by the user. In this scenario, your TV will no longer connect to Wi-Fi.
How to Fix Samsung TV Won’t Connect to WiFi Problem?
Here are the 5 best solutions for the Samsung TV won’t connect to the WiFi issue. If you are suffering from this problem, you can use these solutions one by one until you find the one working for you.
1. Check for Compatibility
Start from basics- compatibility is the most vital point to be considered while connecting to Wi-Fi. There are different variants of networks available such as WPA, WPA2, NU6, etc., and most of them only support 2.4 Giza Hz networks.
So if your device cannot connect to Wi-Fi, you can check User Manual and understand the compatibility to connect from a different network. You can also try using your TV with a wired (ethernet) connection when the WiFi fails to work
2. Restart your Samsung TV & WiFi
If you use the remote to turn off the TV, a bug can corrupt your internet settings if it extends up to 15 minutes.
- Turn ON your Television and run for 10 minutes.
- Disconnect the TV cable directly from electricity or switch off the plug and directly cut-off the electricity connection.
- Give it a break of half an hour and then restart again.
- Now, your device is ready to accept Wi-Fi connections.
This trick works 70% of the time, but if you’re still facing the same issue, jump to the next method.
3. Try Factory Data Reset
Emitting a factor data reset restores the default settings. In case you have a virus in your system or the settings had changed, then factory data reset will reset it just like a new TV.
- Go to the Menu bar>Support tab.
- Select the “Self-diagnosis” option.
- Select the “Reset Smart Hub” option.
- Here, you’ll be asked for the PIN CODE. The default PIN will be “0000” or “1234”. In case you’ve changed it, then you can write your PIN. If both tricks don’t work, you can read the User Manual or integrated product description to find the default PIN.
- Finally, click on the Yes button.
Note: Make sure that the electrical connection will not get interrupted during the reset process; it may cause permanent damage to the software of your TV.
4. Change Internet connection
If you’re facing the problem of MAC address where your Router or ISP blocked the connection, you’ve to follow these steps to solve this problem. But if your ISP blocked a MAC address permanently, then you’ll never connect to it until a factory data reset.
- Go to “Wi-Fi settings.”
- Now select ‘Open Network Settings.’
- Establish a new hotspot connection. You can turn it ON from your smartphone device.
- The Name of the device will appear in the list.
- Connect with it.
Congrats! If you’ve successfully connected hotspot with your device, then that means your MAC address is block by ISP, so you can connect with them to resolve this issue.
5. Firmware update
If you’re still using an older version of Firmware, then this issue will be expected. Your device will not establish a new Wi-Fi connection because most of them support only 2.4 GHz of the network. So follow these steps to update your Firmware to the latest version.
- Download the latest Firmware from here. Make sure you download the updates according to the correct TV-type.
- Format your USB device and extract these files.
- Connect your USB with your Television.
- Go to Menu>Supports>USB.
- Select the OK button, and it will automatically update the Firmware with the latest version you’ve downloaded.
Note: It requires regular electricity without any interruption; otherwise, it’ll damage your TV Permanently.
Final Words
So finally you are here! Now you are entirely aware of fixing this connection issue, and now your device will definitely connect to Wi-Fi. This article is written after significant research, so it will definitely help you, and I hope you’ve found it informative.
Now it’s your duty to identify the problem with your TV and follow the steps accordingly. If you have failed to see the actual reason, then you can try every step one by one. Never visit any third-party websites, and keeping your Firmware up-to-date is the primary requirement. Enjoy!